Public Adjuster License Requirements in Massachusetts
LicensedEverything you need to know about public adjuster licensing in Massachusetts — requirements, how to verify a license, applicable fee caps, and what to do if you encounter an unlicensed operator.
Public adjusters are licensed and regulated in Massachusetts
Massachusetts requires public adjusters to obtain a state license before representing policyholders in insurance claims. Always verify a license before signing any contract.
Licensing Requirements
- Licensing Authority
- Massachusetts Division of Insurance →
- Exam Required
- Yes
- Surety Bond Required
- $20,000
- Continuing Education
- 12 hours every 2 years
- Nonresident Registration
- Required before adjusting claims in Massachusetts
Massachusetts requires a public adjuster license. Applicants must pass a state exam, file a surety bond, and satisfy continuing education requirements.
Verify a License
Always verify a public adjuster's license before signing any contract. Use the tools below to check license status in Massachusetts.
How to verify — step by step:
- 1 Visit the NAIC SBS lookup tool or your state's DOI licensing portal using the links above.
- 2 Enter the adjuster's name or license number as it appears on their business card or contract.
- 3 Confirm that the license type is listed as "Public Adjuster" — not a different license class.
- 4 Verify the license status is "Active" — not expired, inactive, suspended, or revoked.
- 5 Look for any disciplinary actions, regulatory orders, or enforcement history associated with the license.
Governing Statutes
-
Mass. Gen. Laws ch. 175, § 177 et seq.
Public adjuster licensing; 10% fee cap
What To Do If You Suspect an Unlicensed Adjuster
If someone is representing themselves as a public adjuster in Massachusetts without a valid license, contact the Massachusetts Division of Insurance immediately.
Regulatory Authority
Massachusetts Division of Insurance →Complaint Hotline
617-521-7794Fraud Hotline
617-521-7794File a Complaint Online
File Complaint →Also report it here: Submit a report on PublicAdjusterHQ so we can help direct you to the right authority and track patterns of unlicensed activity in Massachusetts.